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Wednesday, November 11, 2026Updated 4:37 PM ET

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Crime & Justice

Yesterday on The Verdict Room with Natalie Sinclair

Justice Department Sues Lyft, Saying Drivers Routinely Turn Away Riders With Disabilities

The lawsuit says passengers with service animals and wheelchairs are refused rides or hit with fees.

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Key points

  • DOJ sued Lyft on Monday in the Northern District of California
  • The suit says drivers refuse riders with service animals or mobility devices
  • The New York Post reports the government seeks $53 million

The U.S. Justice Department has sued Lyft, accusing the ride-share company of discriminating against passengers with disabilities [1].

The lawsuit, filed Monday in the Northern District of California, says Lyft drivers routinely refuse to transport people with service animals or mobility devices [2]. The Hill reported the suit also alleges Lyft imposed fees on disabled passengers [1]. The New York Post put the government's demand at $53 million [3].

The Americans with Disabilities Act requires transportation companies to serve riders with disabilities, including those with guide dogs and wheelchairs.

The Verdict Room's take: a veteran with a service dog or a grandmother with a walker should be able to get a ride home. If the allegations hold up, Lyft has a lot to answer for.

Sources

3 reports this article drew on
  1. [1]Opens in a new tab ↗
  2. [2]Opens in a new tab ↗
  3. [3]Opens in a new tab ↗
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